OmniTrip Support

Answers for iPhone, iPad, and Mac

Need a hand with a trip, iCloud sync, sharing, or an import? Start with the quick answers below or send us a support request.

iCloud trips are not appearing

Confirm that every device is signed in to the same Apple Account, that iCloud Drive is enabled, and that OmniTrip is allowed to use iCloud. Keep the app open briefly on a reliable connection so the first synchronization can finish.

Sharing a trip

Open a trip, choose People, then start sharing. Invitees must be signed in to iCloud to join. The trip owner can manage access and remove participants at any time.

Importing or exporting a trip

OmniTrip supports portable trip files so you can keep a backup or move an itinerary between devices. If an import does not complete, verify that the file has not been edited or truncated and try opening it directly from the Files app.

Permissions

Photos, Files, microphone, and speech recognition are requested only when you use the corresponding feature. You can review or change permissions in System Settings at any time.

Contact support

Tell us which device you use, what you expected to happen, and what happened instead. Please do not include passwords, private tickets, or sensitive travel documents.

Open a support request

Privacy

Learn how OmniTrip handles trip information, iCloud data, files, and dictation in our Privacy Policy.